Oversea’s travel is a good chance to experience the strange architecture, culture, people and all kinds of daily life in a new place different with your country. However, travel in a strange country, especially with long time, you may encounter some unexpected and unwanted problems. So find the potential problems with preventive measures and solutions, such as choose a travel agent with good reputation, remember the telephone numbers of your tour advisor and guide, emergency numbers in China and learn some simple chinese related, will be a great decision and brings grest convenience to solve the problems may arise during the trip.
What should I do if I lose my luggage at the airport?
1. Inquire the staff of airport or the Airport Luggage Services Department with luggage check and boarding pass, then, the staff will contact your airline and find out the luggage for you. Normally, the system can find out the luggage. Such as the luggage doesn’t take the same flight with you but next class.
2. You can wait for the next class if the waiting time at airport is short. However, you can require the airport to send the luggage to your hotel with time commitment by filling out a claim form, if the waiting is too long.
3. 3. If the process needs to take too much time, the airline will pay for the necessary clothes, tolietries money in advance. Such costs don’t need to refund after the luggage is found. If they cannot find the luggage, the airline will compensate for you with the average compensation standards are 20 U.S. dollars/kg for international flights and 50CNY/kg for domestic flights.
What should I do if I lose my passport?
1. Confirm that you really lost the passport by checking every possible places, and contact with your tour guide, who is very familiar with the environments of scenic spots, will give you great assistance looking for your passport.
2. Report the loss to the nearby Public Security Bureau, who will issue a certificate of loss for you after you confirmed the loss.
3. Contact embassy of your country and apply for a replacement passport in person. More details please contact embassy of your country in China.
4. Applying for the new visa with the replacement passport in the nearby Public Security Bureau.
What should I do if I am stolen or robbed?
If you are robbed or stolen, please report immediately to the nearby police station or policeman or call 110 on site, or ask passers-by to help you report or call 110, and then give your guide a phone call for assistance. If you are stolen in hotel, please inform the staff of the hotel immediately, the hotel will get in touch with the police and help you to find your lost.
What should I do if I lose my credit card?
Lost the credit card marked with VISA or MasterCard, the cardholder can use the local toll-free phone to call 24hours online VISA International or MasterCard International's Emergency Services for help.
Some countries and regions Emergency Services Phone List
First step, reported the loss to your credit card issuing bank.
Before applying for emergency operations, credit card issuing banks or international organizations will remind you first report the loss, which is to prevent unauthorized use of card.
Second step, applying for emergency operations.
After reported the loss, then the cardholder can apply for emergency assistance operations.The international organizations will require the credit card issuing bank to submit the information of the cardholder, such as the type of credit card, remaining amount and credibility of cardholder and decide whether to provide emergency assistance to cardholder or not. Emergency assistance services including the services of Emergency Replacement Card and Emergency Cash Withdrawal.
The Emergency Replacement Card is only for general use, cannot have Cash Advance Service by phone or ATM, and the valid duration is only two weeks or a month, so after returnning to the home, the cardholder should contact the card issuer as soon as possible to issue a new card.
The amount of Emergency Cash Withdrawal depends on the information of cardholder, and valid in only one time. Besides, after applyed for Emergency Cash Withdrawl service, the cardholder have to wait at least 48 hours for the confirmation between the international organizations and credit card issuing bank. The service of Emergency Replacement Card will take much more longer. The procedure fees will be charged from the card.
What should I do if I get lost?
To someone, lost itself is an interesting experience. Finding the way out by asking strangers, wandering on streets, alleys, having meals at a small resturant and taking pictures of the residents and so on.
Of course, the fastest and simple way is to give your guide a phone call or take a taxi,showing him/her the name card of the hotel.
What should I do if I fall sick?
If you feel only minor discomforts, drink more water, sleep longer or have a rest will be okay. If you feel extremely uncomfortable, or suffer from serious illness, you can call 120 ambulance or go to nearby hospital directly with the help of guide, so you will not have the problem of language.
What are the emergency phone numbers in China?
Mainland China
110-Police
119-Fire
120-Ambulance
Hong Kong, 999 fire, emergency, alarm