Safety & Security
Here we collect many frequent questions by our customers which cover visa application, safety & security, hotel & flight reservation and payment etc. If you can not find the answer you want, you can
contact us and send the inquiry to us. Our customer service will reply you within 24 hours.
1. Q: How to ensure the safe of traveling aboard?
A: First, better travel agency is necessary. You’d better looking for the detailed information about the travel agency before your decision and the one who have enough experience is proper. Besides, in China, the agency can manage traveling from abroad only in the case of international agency. Second, you are advised to buy accident insurance by yourself or the travel agency. Third, tourists should comply with the traffic rules in China and need to accept the suggestions from guides.
2. Q: Can Chinese people speak English? How to communicate with local people when tourists need help?
A: English is the second foreign language in China. In other words, most Chinese people speak Mandarin (Putonghua). But in most tourist hotels, you will be served by staffs who can speak English Fluently. You’d better find an English guide for your China tour because you may find it difficult to deal with the problem facing at the street..
3. Q: Is it safe to carry large amounts of money to shop?
A: You’d better not. Although China is a safe country with warm heated people, crime is on the increase and tourists are particularly vulnerable. So please allow us to remind you that are caution.
4. Q: How to do if I lost my passport in China by accidentally?
A: Please keep your passport and visa safe. If you lost your passport, please calm down and go to the consulate of your country in China with copy of passport and visa to report loss. Then you will get a temporary I.D card.
5. Q: Is it safe to give changes to the beggars at street?
A: It’s so kind of you to do so. However, please remember that not flash your wallet to the sightseeing of the crowd, but some changes will be nice.