Top China Trip
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    Questions & Reviews
  • 1

    Dec. 13 2010 1:23

    Janet:
    We booked 2 nights as a part of our China travel package from our China travel agency. The bathrooms were clean, however the bed were as hard as rocks and smell of varnish was over powering, so we moved from two rooms on 5th floor to one suite on7th floor, however, nobody offered apology and discount. When we asked for someone to come look at the airconditioner, a housekeeping person showed up and after fiddled with the swith for a minute and then informed us there was no air conditioning in March, and she also said something very rude on the way out the door. Actually, the travel coordinator at the hotel was so helpful and sweet, she should be praised.

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